Mindbody App: Manage and Grow your Wellness Business

Mindbody App: Manage and Grow your Wellness Business

One of the foremost popular business management, marketing, and appointment scheduling software within the market today is Mindbody. Mindbody is devoted to offering solutions to companies and professionals who add the Health & Wellness industry (gyms, fitness, salons, spas, massage centers, dance schools, yoga studios, etc.).

The big variety of integrations available for Mindbody, like the mixing with Zoom Meeting to hold out sessions and online classes, make this management tool extremely flexible, as we'll see later during this article.

Mindbody Overview

MindBody was created in 2001 and has over 50,000 businesses using it. it's one among the simplest options for business owners in its industry. An industry that, as shown within the chart below, is big and keeps growing year after year.

Mindbody offers a business and marketing solution that aims to fill the industry’s gaps with a highly focused app.

Customers seem to be really satisfied by Mindbody, which is ranking favorite on Finances Online for the Club Management Software category.

What does the Mindbody app offer?

The Mindbody app lets businesses of the health, wellness, and wonder industries access to very sophisticated and focused management and marketing solutions. Mindbody allows them to simply confine touch with their audience , have customers book appointments through the web site or iOS/Android apps, and send automatic notifications, confirmation, and reminders to attenuate the chances of individuals not exposure to the appointments.

Below are the robust features provided by the Mindbody app.

MINDBODY MARKETING FEATURES

The Mindbody marketing features are designed to assist you attract new clients, increase their frequency visits, revisit lost customers, improve word of mouth marketing, and receive feedback.

The marketing tool consists of two sections. the primary section (Mindbody app and web, promoted intro offers, dynamic pricing, and partner network) helps get prospective customers “in the door”. The second section (automation, campaigns, contact lists, feedback and reviews, and referrals) helps keep existing customers come for more.

Get people within the door

1. Mindbody App and Web

This feature enables you to realize more exposure for your business. With it, you'll list your business on the Mindbody consumer website (Mindbody.io), making it easy for clients to seek out and book your services through the Mindbody app and Google.

2. Mindbody Promoted Intro Offers

Mindbody Promote Intro Offers feature may be a tool that helps you promote your business to potential customers. Its native integration with Facebook and Instagram improves your online presence on different platforms. With this tool, you'll make offers to draw in new clients, retain existing ones, and keep them returning for more.

3. Mindbody App Partner Network

The Partner Network feature helps to extend the visibility of your brand on the search and social media networks like Google and Peerfit. These partners will assist you to drive targeted traffic which will book your classes through a call to action button on your listing as shown below.

4. Mindbody Dynamic Pricing

The Dynamic Pricing tool allows you to make the proper price at a selected time to draw in your targeted customers. you'll create prices that help to refill open spots of your classes. you'll set minimum and maximum prices as you would like .

Keep them returning

1. Mindbody Automations and Campaigns

This feature helps you to bring back lost customers and keep existing customers engaged with branded emails and texts designed from templates. you'll set the messages up to deliver them automatically supported specific criteria. you'll use this feature to share important updates and special announcements like event hosting, holiday promotions, the opening of a replacement location, and launching a replacement service or product.

2. Mindbody Contact lists

The Contact Lists feature makes it possible to create segmented lists that update in real-time consistent with your customers’ interaction together with your messages, satisfaction, and visit history. With it, you'll manage your static and smart lists, also as creating new ones.

3. Mindbody Reviews, Referrals, and Feedback

Mindbody Reviews, Referrals, and Feedback tools are designed to assist you collect customers’ feedback. for instance , you'll ask customers to inform you about their perception of your business and collect feedback to enhance your services. It encourages customers to go away a review on your social media channels, website, and Google. It increases referrals as you'll reward users for pertaining to family and friends.

Mindbody Online Booking & Scheduling

Mindbody allows clients to simply book appointments with trainers, coaches, and professionals within the health and wellness industry through the app, branded web tools, and social media.

As soon as a client book a session or cancels, Midbody updates your schedule automatically. you'll also set a category size and offer clients an choice to join a waitlist and notify them when the category spots start.

You can see and manage your schedule from a dashboard (as shown above) and see who registered for what classes, their membership plans, and balance. This helps to understand members who are new and people who are yet to buy their classes.

MINDBODY Point of Sale (POS)

The POS service that the MINDBODY app offers includes a spread of advantages , from easy payment in loco to fixing recurring payments, and mastercard processing.

The Mindbody point of sale helps you process mastercard payments on your website or using the branded app. you'll use it on your front desk with the help of the mastercard reader, a mobile POS reader, a mobile barcode scanner, a thermal receipt printer, and a cash drawer.

Mindbody is security conscious about your customers’ information, so it stores their mastercard information and provides you the power to line up recurring billing for normal customers. This feature makes it easy for clients to get anything they need for his or her classes. Businesses also use it on online retail stores. you'll track inventory and adjust product prices as you would like

Mindbody app Client Tools

Mindbody provides both a customer-side app and a client-side app. Customers can easily book and manage their appointments from their devices. They can log in to their accounts and add their billing information, view payment, check their history, and redeem their reward points and gift cards.

On the other side, you can access your client’s profile, see their purchase history and their relationship with other clients. This will help you create personalized experiences for each one of them. The feature also allows you to send alerts and notifications to your clients such as birthday wishes, positive and negative balances, and appointment reminders.

MindbodyApp Staff Resources

Offering a tool that helps with staff management makes Mindbody to be a very convenient app for health & wellness business owners who’d like to see their business from day-to-day life to marketing strategies.

Mindbody makes staff management a breeze. All your staff members can have unique logins to enable them to manage their individual schedules from anywhere. Mindbody makes it possible to easily know the hours your staff worked, calculate their pay, commissions, and rewards through the Mindbody payroll processing.

This takes manually calculating paychecks out of the way. You can check out your staff performances by generating their sales reports individually.

Mindbody Reports

The Mindbody app offers a robust report tool that helps you to keep track of your business, and the work input by you and your staff. Mindbody has over 100+ reports to help you track and optimize your business.

They include sales reports, payment processing reports, client reports, staff reports, inventory reports among many others. These reports give you an insight into trends in sales, popular pricing option clients are choosing, payroll processing and it helps you to know your big spenders. The reports help you take better decisions to optimize your business for greater performance.

Mindbody Automation

This very thorough app has automation features to help you automate some tasks you do within the app.

Mindbody’s automation feature is an advanced drip campaign platform you can use to keep your clients’ communication going throughout the sales cycle. It allows you to send emails, text messages to clients depending on their preferences when signing up.

You can select the recipients of the automation, design promotional emails, and choose an interval to send them. You create it once and subsequently new clients that match the criteria are automatically enrolled to receive the emails or the texts.

Mindbody Integrations and Add-ons

Mindbody allows you to integrate third-party apps in order to help you attract more customers, nurture them, and offer them specific ad campaigns. At Leadsbridge, we offer . 

different integrations with Mindbody. see some of them below: